Free shipping on orders over 70 euros
Shipping and payment
WHEN CAN I PLACE AN ORDER?
Orders can be placed at any time, 24/7 on our website.
HOW DO I PAY FOR AN ORDER?
We accept credit and debit cards for payment. It is also possible to pay via PayPal.
HOW DO YOU SHIP MY ORDER?
We ship orders using Russian Post. The exact cost of delivery depends on the weight of the parcel and the city of destination.
HOW LONG DO I WAIT FOR THE ORDER ARRIVAL?
All orders are processed and dispatched within 2-5 business days
ALL THE PRODUCTS ORDERED BY ME AVAILABLE?
Usually we are fully equipped with all products from the catalog. If any of your order ends unexpectedly, you will be offered a replacement or a refund.
THE CONFIRMATION OF MY ORDER WAS NOT COMING TO THE MAIL
If you have not received an order confirmation email, write to us at email@example.com
WHAT IS YOUR RETURN AND REFUND POLICY?
All returns and exchanges can be made within 14 days of receiving your order.
Frequently asked Questions
Do you have questions not covered in our FAQ? Please contact our customer support at firstname.lastname@example.org and let us know all the details of your question. Your application will be reviewed within 24 hours.